Frequently Asked Questions When Placing An Order
What are your main business and core products?
We focus on the design, production, sales and service of hydraulic lubrication equipment, gas metering and pressure regulating devices, gas turbine auxiliary equipment and related supporting products, widely used in engineering machinery, ships, aviation, gas transmission & distribution, power generation, metallurgy, petrochemical and electric power industries.
What about your technical strength and industry experience?
We have nearly 20 years of experience in R&D of hydraulic lubrication equipment, gas turbine modules and supporting equipment. Our technical team is experienced in designing export products compliant with Chinese, American and European standards, equipped with advanced customized 3D design software and fluid & stress analysis tools to ensure product performance and quality.
Can you provide customized solutions?
Yes. We can provide full-process services from initial system design, customized development to complete management solutions according to customers' actual needs, meeting personalized requirements of different industries and scenarios.
What does your service system include?
We provide full-lifecycle services, including fast and professional online consulting, on-site installation guidance, equipment operation training, maintenance and repair services responding within 48 hours, and spare parts supply for products and peripheral equipment.
Where is your company located and what is your production scale?
Headquartered in Fuyang District, Hangzhou, Zhejiang Province, we have a construction area of over 33,000 square meters, with large-scale manufacturing capacity and a sound quality management system.
What international standards do your export products comply with?
Our technical team has rich experience in designing products compliant with Chinese National Standards, American Standards (e.g., ASME) and European Standards (e.g., CE), adapting to export compliance requirements of different countries and regions.
What are your product delivery cycle and after-sales response time?
The delivery cycle of standard products can be confirmed upon order communication, while customized product cycles are determined based on solution complexity. Our maintenance and repair services respond within 48 hours to ensure stable operation of customers' equipment.
What industry scenarios are your products applicable to?
Our products are suitable for multiple industries including engineering machinery, ships, aviation, gas transmission & distribution, gas power generation, metallurgy, petrochemical and electric power, meeting high-reliability operation requirements under complex working conditions.
Lushan Industrial Zone, Fuyang, Hangzhou, Zhejiang 311407, China
